Shipping Policy

Shipping Policy

Last updated: April 28, 2026

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be read alongside our main Terms: https://www.moshezaidler.com/terms-conditions.

1. SHIPPING OPTIONS & COSTS

We believe that art should reach its new home without unnecessary complications. Currently, we offer the following:
Domestic Shipping (Israel): Free standard shipping on all orders.
International Shipping: We offer Free Standard Shipping to the following destinations:
United States & Canada
European Union (EU) & United Kingdom (UK)
Australia & New Zealand
Note: If you are located in a country not listed above, please contact us at NinjaBoZai@gmail.com for a custom shipping quote.

2. INTERNATIONAL SHIPMENTS & CUSTOMS

When ordering for international delivery, please be aware that your package may be subject to import duties, taxes, and customs fees levied by the destination country.
As the recipient, you are the importer of record and must comply with all laws and regulations of the destination country. These additional charges are not included in our price and are the sole responsibility of the customer. We recommend contacting your local customs office for more information before placing an order.

3. PROCESSING & DELIVERY TIMES

Processing: All paintings are carefully packaged to ensure safe arrival. Please allow 3–7 business days for us to prepare your order for shipment.
Delivery: Once shipped, standard international delivery typically takes 10–21 business days, depending on the destination. You will receive a tracking number as soon as your order is dispatched.

4. DELAYS

We do our best to ensure timely delivery. However, shipping times are estimates and not guaranteed. If your delivery is significantly delayed, we will notify you via email with a revised estimate.

5. NO RETURNS POLICY

All sales are final. Due to the unique nature of original artwork, we do not offer returns, refunds, or exchanges once a purchase is made.
We encourage you to review all product photos and descriptions carefully. If you have any questions about a specific piece, please contact us before completing your purchase.
In the rare event that an item arrives damaged during transit, please contact us within 48 hours of delivery with photos of the damage so we can assist you.

6. CONTACT US

If you have any questions concerning our shipping policy, please contact us at: Email: NinjaBoZai@gmail.com

Moshe Zaidler

Introvert, Brave, Human Artist

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